Shipping policy
🛍 Shipping Policy
Last updated: [10, 07, 2025]
🚚 Order Processing
-
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
-
You will receive another notification when your order has shipped.
If we experience a high volume of orders or unexpected delays, we will notify you via email.
🌍 Shipping Locations
We currently ship to most countries worldwide.
If your country is not listed at checkout, please contact us at [yyzhao516@gmail.com] for assistance.
📦 Shipping Rates & Delivery Estimates
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 3–10 business days | Free / $25 |
| Europe | 4–8 business days | Free / $25 |
| Asia | 3–6 business days | Free / $25 |
💡 Delivery times may vary due to customs delays, holidays, or logistics issues.
🏷️ Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update.
❗ Lost, Damaged, or Delayed Packages
We take full responsibility for your package during transit.
If your order is lost, we will resend a replacement to you at no extra cost.
If you have not received your order within 15 days after shipping confirmation, please contact us with your order number, and our support team will assist you promptly.
📩 Contact Us
If you have any questions about shipping or delivery, please contact our support team:
📧 [yyzhao516@gmail.com]
🕒 Business hours: [Business hours: 8:00 AM – 12:00 AM (Beijing Time, GMT+8)]